Success Stories

The feedback from people who have completed Core Merits has been glowing. Here are some of their comments:

Helen Williams, Showroom Manager of Bristol-based BBS Plumbing and Heating Supplies

”I’ve found the material provided by the Bathroom Academy very useful indeed. Although I’ve been in the Industry for 10 years I still like to learn and enhance my knowledge. As a result of studying the Core Merits I can confidently and successfully advise customers and colleagues. I would certainly recommend the Bathroom Academy’s Guides and Core Merits to all Industry stakeholders. They certainly add value to professional performance and they’re great fun to do!”


Steve Luck, Independent Plumber

“The Bathroom Academy course is very valuable to me. It is a terrific source of information and learning material that enables me to give my customers much better advice when they ask me to supply their new bathroom. The certification scheme and associate Academy membership allow me to easily prove my credentials to potential customers. Colleges are great for providing theory, but you can’t beat product knowledge. The Bathroom Academy does a terrific job.”

Sara Gregg, Plumbing Student at Derby College

“At a recent job interview my prospective employers were highly impressed by my level of product knowledge and they loved the certificates. The Bathroom Academy course material is excellent and has thoroughly boosted my confidence. I know now that I have the skills and knowledge to succeed.”

Richard Clarke, Sales Estimator, Wilky Bathrooms

“The Bathroom Academy course material has paid dividends for me. My product knowledge is much improved and I’m a lot more confident dealing with customers. My sales have increased and so have my earnings! Thank you to the Bathroom Academy.”


The feedback from employers has also been extremely positive. Here are just some of their comments:

David Osborne, Managing Director of Roman Showers

“Roman staff love the Bathroom Academy course material. They’ve come on in leaps and bounds and I’m proud to boast that Roman probably has the best qualified workforce in the industry. The Bathroom Academy is ideal for anyone working in the bathroom industry, whether as a plumber, in customer service, in PR, or sales.”


Dominic Hughes, Chief Executive of Wilky Bathrooms

“I would highlight a number of key points. We have found that our sales people who completed the BMA’s Core Merits have more confidence dealing with customers and tricky specifications. They get it right first time and this is the most cost effective way to conduct business whilst at the same time boosting consumer confidence. As products become more complex, the Industry needs people who really understand what they are doing. For example, they should know why a shower would leak in three years’ time if not installed properly.”

Sandra Hyde, Marketing Manager of Aqualux

“The competition law can be very confusing and this online course has proved invaluable for simplifying it. We’re always keen to support anything that improves the bathroom market and we’ll continue to take our duty of care extremely seriously.”